Shipping policy

At InstaMed Longevity & Wellness Concierge, we are committed to processing and shipping your order as quickly and efficiently as possible.

Orders are typically processed within 1–3 business days after payment confirmation. Once shipped, delivery times may vary depending on the shipping method selected and destination.

You will receive tracking information via email once your order has been shipped.

Please ensure that all shipping information provided at checkout is accurate. InstaMed is not responsible for delays, lost packages, or delivery issues caused by incorrect shipping information.

Due to the nature of wellness and personal care products, all sales are final. However, if your order arrives damaged or defective, please contact us within 48 hours of delivery at [your email] with photos of the package and product so we can assist you with a replacement if applicable.

Shipping carriers may occasionally experience delays that are outside of our control. We appreciate your patience and understanding.

For additional support regarding your order, please contact our customer care team.